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Quick delivery, easy set-up. Been using it for a week now and have had no problems.
SINCE I WANT EVERYTHING YESTERDAY I REALLY LIKE THIS SURFBOARD MODEM FROM MOTOROLA. IT IS FASTAND THE STAND-BY MODE IS A GOOD FEATURE.
Works Well. installation was real easy, but requires talking to cox to update mac address, (no big deal 5 minute process).Amazon as usual hassle free.
I am also seeing the benefits of PowerBurst with Comcast that I definitly was not seeing before. what a difference that made.
The old cable modem was dropping the signal constantly. This Motorola Surfboard SB5101 replaced a 3COM cable modem which I had for less than a year.
WOW. I called Comcast and they did diagnostics several times over the phone and came out to my house and found no issues with any of the wiring.
Eventually I decided to replace the 3COM device with this one. This unit has been rock solid since day 1.
In talking with the Comcast support people this is one cable modem they give a thumbs up to.
It also required resetting the wirless router which required calling the wireless router provider and if you are using VOIP it requires resetting the phone adapter to synch with the modem and router. Item is not plug and play. If this a replacement for another modem you need to contact your cable company to synch the device. Needless to say it was not a painless experience. Outside of that the modem works great.
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